1. Application for IWFM Direct on-line qualifications
Applications for IWFM Direct must be made online via https://www.regonline.com/IWFM_Direct. IWFM regrets it is unable to accept telephone applications.
For all applications please send a copy of photographic ID with the applicant’s signature) e.g. passport, driving license etc.) to academy@iwfm.org.uk.
Online applications will require all mandatory fields to be completed with payment details (please see note 2). A booking fee will apply all applications. After application photographic ID should then be sent to qualifications@iwfm.org.uk.
IWFM will acknowledge receipt of an application within two working days and aim to process paid applicants within five working days.
Following successful application and registration an email containing access details and the learner handbook will be sent directly to the applicant.
2. Payment for IWFM Direct on-line qualifications
Important: Applications will NOT BE PROCESSED until payment is received.
Preferred method of payment is either BACS or credit/debit card – all major cards are accepted. All credit/debit card details are destroyed once payment has been confirmed and expiry of cooling period (see note 3).
Please note that online applications will incur a booking fee which will be added to the total.
Fees may also be paid by cheque. Cheques should be made payable to IWFM. To pay via this method please select the “invoice” option and attach the cheque to the invoice generated along with photographic ID and post to the address provided.
If a company is to be invoiced for the fee, a purchase order number and company details MUST be included in the online application. It is a condition of acceptance of the application that invoices are paid within 30 days and IWFM reserve the right to refuse access to the on-line learning programme until payment has been received.
If payment is made by BACS, please quote “IWFM Direct” as a reference and ensure a Remittance Advice is sent to finance@iwfm.org.uk so that payment can be allocated to an application.
If the full payment is not made IWFM reserves the right to suspend the provision of the on-line learning and cancel any studying membership or remove any concession to the member fee, if it is applicable (see note 8).
3. Cancellations, transfer and expiration’s of registration
The purchase of an online IWFM qualification can be cancelled and a full refund provided within 14 days of the confirmation of payment (referred to as the “cooling period”) ONLY if the activation code has not been activated.
Please be aware that the fee for the online IWFM qualification is non-refundable if the activation code has been activated or the 14 day cooling period has passed.
For any cancellations there will be a £35 + VAT administration fee. This will be deducted from the refund.
Within the two year registration period the learner may transfer his/her registration to a different size qualification at the same level or different level. However please note the current registration period and expiry date still stands and cannot be extended.
If the transfer is to a larger qualification the learner will only be charged the difference in the current qualification fee.
If the transfer is to a smaller qualification there will be no additional fee. However please note there will be no reimbursement for the difference in price.
If a learner does not commence or complete his/her qualification within the registration period (see section 4) and his/her registration expires, there will be NO reimbursement of any fees.
If a learner wants to continue his/her studies following the expiration of the registration period he/she will be liable to pay the re-registration fee for the IWFM qualification to allow for another two year registration period.
4. Registration period
The learner registration period is two years, which means a learner has two years in which to complete his/her studies to achieve a IWFM qualification. The registration period begins on the day the learner is emailed the activation details and NOT when the learner activates the qualification.
5. Results
Learners’ assignments are marked by a team of experienced practitioners who are qualified assessors. IWFM qualifications are not graded – the result is either ‘Achieved’ or ‘Not Achieved’. If an assignment is marked as ‘Not Achieved’ the learner will have the opportunity to resubmit his/her answer on two other occasions. This allows for a total of three submissions per unit.
6. Appeals
A learner may appeal against an assessment decision. An appeal must be lodged in writing to the IWFM within 14 days of receipt of the results. IWFM cannot accept applications for appeals after this time. IWFM cannot be held responsible for any correspondence that is lost in transit.
A charge of £35 + VAT per appeal is payable and will be refunded in full should the appeal be upheld.
IWFM will acknowledge receipt of an appeal within two working days and aims to advise the outcome of an appeal within 4 weeks.
7. Certificates
Qualification certificates will be issued following the successful completion of the requisite number of credits for the chosen qualification.
Please allow up to six weeks for your certificate to arrived. If you are located outside the UK this may take up to eight weeks
Please note that the name entered on the application form will be the name printed on the certificate. If any changes are required after the certificate has been issued an administration charge of £35 + VAT may apply.
8. Additional information
Further information about IWFM qualifications is contained in the learner handbook, which will be provided to the learner following the acceptance of application. Or alternatively, the learner handbook is available on the IWFM website: http://www.iwfm.org.uk/iwfm/careerdevelopment. If you are a resigned or lapsed member of IWFM at the time of registration, you will be invited to re-join.
The IWFM will use and store the information submitted on registration on their database. The IWFM adheres to the Data Protection Act 1998 and this information will be used for the following purposes:
- To inform you that you have been registered for a IWFM qualification.
- To communicate to you details of studying membership, if you are not already a Member of the IWFM.
- To communicate to you details of IWFM membership and associated benefits.
- To communicate to you information regarding other IWFM events (such as regional networking events, webinars, conferences etc.) to you at the address provided.
- To provide data to the regulators, e.g. Ofqual, SQA Accreditation, etc., who maintains national statistics on the number of learners studying particular qualifications.
- To provide achievement data to (LRS) Learning Records Service.
- The IWFM does not share the information with any other parties
